1. What we collect
We may collect account details, payment-related records (fmzpay processes payment details; we receive plan, amount, status, and transaction references), learning data including submitted text and audio for Polyglot and Family correction or coaching features, technical information, and cookie preferences.
2. Legal bases
We rely on contract performance, consent, and legitimate interests as appropriate for providing the service, improving reliability, preventing abuse, and communicating with subscribers.
3. Sharing
Service providers may include fmzpay for payments, Cloudflare for hosting and security, and an email provider for activation and transactional notices. We do not sell personal data.
4. International transfers
Data may be processed in the United States and other locations used by our providers. Where required, we use applicable transfer mechanisms such as the EU–U.S. Data Privacy Framework and Standard Contractual Clauses.
5. Retention
We keep account, billing, and learning records only as long as necessary for service delivery, legal obligations, dispute handling, and legitimate operational needs.
6. Your rights
You may request access, correction, deletion, restriction, portability, objection, or withdrawal of consent where applicable. You may also complain to your local data protection authority. We aim to answer requests within 30 days.
7. Children
The service is for people aged 13 and older. Family accounts may include younger household learners with parent or guardian consent and Kids mode.
8. Security
We use access controls, encrypted transport, limited provider access, and operational safeguards designed to protect personal information. No online system is risk-free.
9. Changes
Material changes will be communicated at least 14 days before they become effective where appropriate.